Training - Conflict Resolution
Conflict Resolution strategies for more connected and collaborative teams
Effectively managed conflict is a crucial component of high performing teams. Successful conflict resolution processes realise positive change, innovation, personal and professional growth, and increased team cohesion and performance.
Learn practical strategies to manage and resolve conflict in the workplace
In-house programs delivered across a diverse range of organisations and locations. Including: Melbourne, Sydney, Brisbane, Adelaide, Perth, Canberra and remote and regional Australia.
Duration: 2 hour workshops, half and 1 day in-house programs. 1 day public programs.
Why develop Conflict Resolution skills?
Poorly managed conflict leads to a decline in morale, poor collaboration processes, demotivated staff and team friction - factors that make the attraction and retention of key talent even harder. The overall result is decreased productivity. Bramwell Solutions' Conflict Resolution programs develop the skills needed to effectively deal with workplace conflict. Following the workshop, participants report a significant improvement in their ability to recognise drivers of conflict, and to proactively achieve mutually beneficial outcomes.
Participation will give you the skills to:
- Recognise your own personal perceptions and biases that impact your conflict resolution style
- Adopt a conflict resolution strategy that is correctly matched to the specifics of a situation
- Effectively plan and implement the key components of a successful conflict resolution strategy
- Give and receive feedback in a way that maximises the likelihood of a win/win outcome
- Implement successful workplace change initiatives by effectively managing resistance
- Resolve disputes and disagreements using an inclusive style
- Present logical opinions in a clear and constructive manner.
Concise, relevant, insightful and considered - is how Mark's impressive portfolio of satisfied clients describe his consulting services and workshops.
Mark is Masters Qualified in Psychology and highly experienced in delivering exceptional training outcomes.
All training is conducted by Mark, and workshops are tailored specifically to achieve each client's identified goals.
Visit client testimonials to read how Bramwell Solutions has helped organisations achieve their learning and development objectives.
Mini Case Study: Creating Confident Leaders at Readify
Bramwell Solutions assisted Readify with leadership training and soft skills development in Assertive Communication and Conflict Resolution.
Taking the time to understand Readify's unique culture and policies, Mark customised the Conflict Resolution training course to encourage staff to identify the root cause of the challenges they were experiencing. His program highlighted the individual's part in resolving these issues, and inspired participants to create the necessary changes.
Readify appreciated Mark's ability to hold the hard conversations and his expertise was continually called upon to assist with building a strong team of leaders at Readify.
"Mark is an exceptional business coach and facilitator and is able to find a balance between working with individuals to help them achieve their professional goals and working with their manager to provide appropriate feedback during the process. Mark has helped me successfully shape exit strategies, as well as build superstars" Faith Rees - COO, Readify
2017 Public Programs
1 Day Conflict Resolution Workshop
Call (03) 9395 5259 now to register*.
Or to register online, click on your preferred date below.
Melbourne: To Be Confirmed
Duration: 9:00am - 4:30pm
Cost: $490.00 + GST
* Receive a $50.00 early bird discount by registering 28 days before a training date.
Our in-house training workshops can be run anywhere in Australia.
Locations include all capital cities, and remote and regional locations. Contact us for details.
He is the most engaging presenter and facilitator I have come across. His strengths are definitely being able to deal with difficult participants with diplomacy as well as providing an extra level of support to people who need it. I have no hesitation in recommending Mark as an outstanding Facilitator
Debbie Greenberger - Professional Development Manager,
I attended Mark's workshop on Conflict Resolution, and found it stimulating, thought-provoking and excellent value for money. Mark exposed us to a number of relevant theories, of which he clearly has an in-depth understanding, combined with interactive practical exercises. He gave us incisive feedback on our conflict resolution style, and identified practical goals for us to address after the workshop. I've found significant benefit to my work from applying the insights I gained from Mark.
Dr Kai Jensen - Deputy Director, Academic Policy and Governance, RMIT University
I recently attended Mark's "Conflict Resolution" training. Mark was well presented, professional, knowledgeable and enthusiastic. This was a very interesting, practical, interactive and rewarding course that I can apply to my profession. I highly recommend this course to both individuals and businesses.
Robert Davis - Engineering Manager, ALSTOM Transport
Mark runs training workshops that are engaging and inclusive. The thoughts, ideas and practices discussed are insightful and the use of real-life examples allows the participants to relate to the subject matter and encourages self reflection to realise the full benefit of the training. Sessions are well balanced between presentation / discussion and time to practice new concepts with peer groups. Highly recommended for companies and individuals looking to bolster their leaders level of emotional intelligence and understanding of people's interactions.
Phillip Grahame - Operations Supervisor / Process Development Engineer, Arrium
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